ACE EYE & RETINA SPECIALISTS PTE. LTD. (“We” or “us”) are committed to safeguarding your personal data that you submit to us and your right to privacy, in accordance with the laws of Singapore.

This Policy sets out the manner in which we will collect, use, disclose and otherwise manage your personal information. You agree that we may, at its sole discretion, modify the Policy at any time with or without notice to you. The revised Policy shall be posted our website at (the or our “Website”). You agree that your continued use of the Website after any revised Policy has been posted on the Website constitutes your consent to be bound by such revised Policy.

Collection of Personal Information

If you choose to communicate with us and/or any of our doctors or staff by email or via Ask the Doctor or Make An Appointment by Email forms on our  Website, the information collected about you can include your name, telephone number, e-mail address, subject of enquiry/ message and other personal information.

We also may automatically collect general anonymous information related to your use of our Website, such as the date and time you visited the Website and the pages you visited on the Website. In addition, we may collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our Website. The technology used to gather “cookie” information is provided by the Internet browser you use, and may be turned off by using your browser preference buttons. This statistical information helps us to understand how our Website is used and helps us make improvements to our Website to meet the needs and preference of our users.

Use of Personal Information

We use your personal information collected as mentioned above in one or more of the following ways:

  1. Identifying who you are, so that we can contact you to confirm your requested appointment date and time;
  2. Respond to the questions you sent to our doctors from the “Ask the Doctor” page of our Website;
  3. To record the number and nature of enquiries made through our Website; and/or
  4. To improve this Website and the services that we, our doctors and staff provide to you.

Disclosure of Personal Information

Except as described below, we will not sell, transfer or disclose any of your personal information to any third party without your knowledge and consent. We must provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us and/or our clinic staff in collecting a debt owed by you.

Security of Personal Information

No transmission on the Internet is guaranteed to be absolutely secure and therefore we do not represent or warrant for the complete security of the information provided to us) or its agents through the Website. You understand that you are providing this information to us at your own risk.


This Website contains links to other sites. Please be aware that we are not responsible for the data protection and/or privacy practices of such other sites. This Policy applies solely to information collected by this Website.

How to Contact Us

If you have any inquiries or comments about this Policy, please contact us at